Cancellation Window:

Personalized orders can be cancelled within 4 hours of placing the order
Once production begins, cancellation is not possible
To cancel, contact customer service immediately with your order number

Proofing Process
Digital Proof Service:

For an additional $5, we offer a digital proof service before production begins
You'll receive a digital mockup of your personalized item for approval
Production will not begin until you approve the proof
Proof approval is your confirmation that all personalization details are correctv